Public Services Clerk — Data Entry & Intake

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Telework eligibility

Job summary

The Commonwealth of Pennsylvania's Department of Human Services seeks a Clerical Assistant 2 in Montour County to support the Income Maintenance Programs through detailed administrative work, data entry and organized records.

You will handle applications, import COMPASS submissions, process mail and inquiries, greet visitors, manage appointments and provide phone coverage. Telework may be possible part time; on-site work in Danville, PA is available if telework is not feasible.

Qualifications

• Six months as a Clerical Assistant 1 or an equivalent role.
• High school graduation or equivalent.
• An equivalent combination of experience and training.

Responsibilities

• Data entry into automated systems and verify transactions.
• Receive applications, import COMPASS submissions, clear files and register applications.
• Review documents, complete transactions and communicate results to meet deadlines.
• Receive calls, relay messages and provide phone coverage.
• Greet visitors, manage appointments and provide information as needed.
• Process, scan and distribute mail, faxes and printouts.

Skills

Data entry

Application handling

Inquiry processing

Phone support

Reception

Mail distribution

Education

High school diploma

Job description

The Commonwealth of Pennsylvania's Department of Human Services seeks a Clerical Assistant 2 in Montour County to support the Income Maintenance Programs through detailed administrative work, data entry and organized records.

You will handle applications, import COMPASS submissions, process mail and inquiries, greet visitors, manage appointments and provide phone coverage. Telework may be possible part time; on-site work in Danville, PA is available if telework is not feasible.