Public Service Front Desk Specialist

Shaker; Shaker Heights (OH); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

The City of Shaker Heights is seeking a courteous receptionist to greet visitors, answer phones, and support front-office operations. This role includes data entry, records management, mail processing, and calendar coordination, with occasional cash handling.

Proficiency in Microsoft Word and Excel, along with strong customer service, is essential. A high school diploma or GED and basic office experience are required, plus a valid Ohio driver’s license.

Formación

• Greet visitors, answer phones, and route inquiries per policy.
• Perform data entry and maintain files and reports.
• Handle cash transactions and process payments accurately.

Responsabilidades

• Greet visitors and answer phones, directing inquiries as needed.
• Maintain records and organize data in filing systems.
• Process mail and distribute documents.
• Assist in front office scheduling and calendar management.
• Handle cash and credit card payments with accuracy.

Conocimientos

Customer service

Data entry

Cash handling

Office software

Educación

High school diploma or GED

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Office Suite

Descripción del empleo

The City of Shaker Heights is seeking a courteous receptionist to greet visitors, answer phones, and support front-office operations. This role includes data entry, records management, mail processing, and calendar coordination, with occasional cash handling.

Proficiency in Microsoft Word and Excel, along with strong customer service, is essential. A high school diploma or GED and basic office experience are required, plus a valid Ohio driver’s license.