Public Service Front Desk & Office Support Associate

Douglas County (WI); Superior (WI); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Annual wage increase

Health and dental coverage (85%)

Paid training and advancement

Job summary

Douglas County is seeking an Office/ Superior Days Associate to provide office support and customer service for the Douglas County and City of Superior Administration and constituents. The role includes handling calls, emails, scheduling, and records management in a professional county office environment.

Full-time, 37.5 hours/week, with paid training, benefits, and growth opportunities. Candidates should have strong communication skills, proficiency in MS Office, and a commitment to public

Qualifications

• Excellent telephone and customer service skills.
• Strong computer skills with Windows and MS Office.
• Ability to work with the public and handle multi-line calls.
• Experience in an office setting preferred.

Responsibilities

• Greet and assist visitors and callers with professionalism.
• Maintain schedules and databases.
• Process messages and direct inquiries to appropriate staff.
• Manage mail and department records.
• Order office supplies and track inventory.

Skills

Customer service

Telephone skills

Multitasking

Organizational skills

Communication

Education

High School Diploma

Office training

Tools

Microsoft Office

Job description

Douglas County is seeking an Office/ Superior Days Associate to provide office support and customer service for the Douglas County and City of Superior Administration and constituents. The role includes handling calls, emails, scheduling, and records management in a professional county office environment.

Full-time, 37.5 hours/week, with paid training, benefits, and growth opportunities. Candidates should have strong communication skills, proficiency in MS Office, and a commitment to public