Public Service Assistant - Customer Support & Data Entry

City of McKinney, TX; McKinney (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The City of McKinney seeks a customer-focused administrative support team member to handle mail, data entry, and general office tasks. You will interact with the public and city staff, maintain records, and assist with various clerical duties to keep operations running smoothly.

Candidates must have a high school diploma or GED, and familiarity with office software. Bilingual English/Spanish is preferred, with a commitment to excellent service and adherence to city policies.

Qualifications

• Experience in general office work, receptionist tasks, customer service, and data entry.
• Ability to communicate effectively with the public and staff.
• Must learn city policies and procedures and apply them consistently.

Responsibilities

• Receives incoming packages for departments, logs information, and notifies departments.
• Performs data entry and verifies accuracy in computer systems.
• Types correspondence, public relations materials, and reports.
• Communicates effectively with the public by phone and in person; relays messages.

Skills

Customer service

Data entry

Office coordination

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The City of McKinney seeks a customer-focused administrative support team member to handle mail, data entry, and general office tasks. You will interact with the public and city staff, maintain records, and assist with various clerical duties to keep operations running smoothly.

Candidates must have a high school diploma or GED, and familiarity with office software. Bilingual English/Spanish is preferred, with a commitment to excellent service and adherence to city policies.