Cisco Renewal & Lifecycle Specialist

Trace3; United States; Remote; USD 95,000 - 130,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

401(k) Retirement Plan with Employer Match

Competitive Compensation

Training and development programs

Work-life balance and generous paid time off

Job summary

A tech solutions company based in the United States seeks a Cisco Lifecycle Services Representative to manage customer support for Cisco renewal opportunities. The ideal candidate will be responsible for executing renewals, collaborating with sales teams to identify upsell opportunities, and ensuring accurate data management. Candidates should have 5+ years of Cisco renewal management experience, strong organizational skills, and proficiency in CCW-R and Microsoft Office. The role supports a dynamic work environment with a focus on growth and development.

Qualifications

• 5+ years of Cisco maintenance renewal management experience required.
• Ability to manage multiple projects while paying strict attention to detail.
• Proven ability to collaborate with customers and internal teams.

Responsibilities

• Manage customer support Cisco renewal opportunities.
• Collaborate with sales teams to identify upsell opportunities.
• Maintain accurate data in NetSuite.

Skills

Organizational skills

Communication skills

Detail-oriented

Time management

Relationship building

Proficiency in CCW-R

Microsoft Office proficiency

Education

High school diploma

Bachelor's degree preferred

Tools

CCW-R

Microsoft Excel

Microsoft PowerPoint

CRM platforms

Job description

A tech solutions company based in the United States seeks a Cisco Lifecycle Services Representative to manage customer support for Cisco renewal opportunities. The ideal candidate will be responsible for executing renewals, collaborating with sales teams to identify upsell opportunities, and ensuring accurate data management. Candidates should have 5+ years of Cisco renewal management experience, strong organizational skills, and proficiency in CCW-R and Microsoft Office. The role supports a dynamic work environment with a focus on growth and development.