Public Sector HCM & Payroll Lead

Crowe-Global; Springfield (IL); On-site; USD 100,000 - 205,000; Full time

Job summary

Crowe-Global is seeking an experienced Lead Government Consultant to drive public sector projects focused on modernizing HR/Payroll and HCM systems. You will lead teams, shape client strategy, and design solutions with measurable impact.

In this role, you will guide stakeholders, manage agile delivery, and ensure high-quality client outcomes across government programs. You’ll mentor analysts and collaborate with IT and policy teams to translate complex needs into effective system configurations.

Qualifications

• Undergraduate degree and 5 to 8 years of professional experience in management consulting.
• Current certification in CBAP, CSM, PMI-PBA, or PMP.
• In-depth knowledge of HR/Payroll processes.
• Experience implementing payroll or HCM software, including system configuration and testing.
• Experience using ALM software (JIRA, DevOps, ELM).
• Experience performing work in a structured Agile or Scrum environment.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel).

Responsibilities

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges.
• Lead and mentor business analyst teams in conducting detailed process analysis and system assessments.
• Analyze business operations and develop actionable recommendations for improvement.
• Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements.
• Support clients with analytical research to align policies, procedures, and business needs with configured functionality.
• Apply Agile methodology to write user stories, plan and monitor development and deployment progress, and demonstrate delivered functionality.
• Support testing and reconciliation from the functional / business process perspective.
• Deliver high-quality written reports, process documentation, and engaging client presentations.
• Work closely with project managers to ensure projects are completed on time and within budget.
• Support proposal development, client relationship management, and business development efforts.

Skills

Analytical thinking

Attention to detail

Quantitative skills

Written communication

Verbal communication

Microsoft Office

Agile / Scrum

Public sector experience

HR/Payroll domain knowledge

Leadership / coaching

Education

Undergraduate degree

Tools

JIRA

DevOps

ELM

Job description

Crowe-Global is seeking an experienced Lead Government Consultant to drive public sector projects focused on modernizing HR/Payroll and HCM systems. You will lead teams, shape client strategy, and design solutions with measurable impact.

In this role, you will guide stakeholders, manage agile delivery, and ensure high-quality client outcomes across government programs. You’ll mentor analysts and collaborate with IT and policy teams to translate complex needs into effective system configurations.