Senior HCM & Payroll Systems Lead – Public Sector

Crowe; Columbus (OH); On-site; USD 100,400 - 205,300; Full time

Job summary

Crowe is seeking an experienced Lead Government Consultant to join our public sector practice in the United States. The role focuses on modernizing Human Capital Management and payroll systems for government clients, with an opportunity to lead teams and deliver impactful solutions.

The ideal candidate has a strong management consulting background, certifications, and a passion for solving complex business challenges in a collaborative, results-driven environment.

Qualifications

• Undergraduate degree and 5–8 years of professional experience in management consulting.
• Current certification in CBAP, CSM, PMI-PBA, or PMP.
• In-depth knowledge of HR/Payroll processes.
• Prior experience implementing payroll or HCM software, including system configuration and testing.
• Prior experience using ALM software (JIRA, DevOps, ELM).
• Experience in structured Agile or Scrum environments.
• Ability to lead and coach within a matrixed environment.
• Strong analytical thinking, attention to detail, and quantitative skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges.
• Lead and mentor business analyst teams in conducting detailed process analysis and system assessments.
• Analyze business operations and develop actionable recommendations for improvement.
• Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements.
• Support clients with analytical research to align policies, procedures, and business needs with configured functionality.
• Apply Agile methodology to write user stories, plan and monitor development and deployment progress, and demonstrate delivered functionality.
• Support testing and reconciliation from the functional/business process perspective.
• Deliver high-quality written reports, process documentation, and engaging client presentations.
• Work closely with project managers to ensure projects are completed on time and within budget.
• Support proposal development, client relationship management, and business development efforts.

Skills

Management consulting

HR/Payroll processes

Agile / Scrum

Leadership / coaching

JIRA / ALM tools

Communication skills

Microsoft Office

Education

CBAP

CSM

PMI-PBA

PMP

Tools

JIRA

DevOps

ELM

Job description

Crowe is seeking an experienced Lead Government Consultant to join our public sector practice in the United States. The role focuses on modernizing Human Capital Management and payroll systems for government clients, with an opportunity to lead teams and deliver impactful solutions.

The ideal candidate has a strong management consulting background, certifications, and a passion for solving complex business challenges in a collaborative, results-driven environment.