Public Sector HCM & Payroll Implementation Lead

Crowe; Chicago (IL); On-site; USD 100,400 - 205,300; Full time

Job summary

Crowe is seeking an experienced Lead Government Consultant to join its growing public sector practice. You will guide projects modernizing Human Capital Management and payroll systems while leading teams and delivering high-quality client outcomes.

The role requires 5–8 years in management consulting, deep HR/payroll process knowledge, and strong communication skills. We value Agile experience and a collaborative, ethical approach within a dynamic public sector environment.

Qualifications

• Undergraduate degree and 5 to 8 years of professional experience in management consulting.
• Current certification in CBAP, CSM, PMI-PBA, or PMP.
• In-depth knowledge of HR/Payroll processes.
• Prior experience implementing payroll or HCM software, including system configuration and testing.
• Prior experience using ALM software (JIRA, DevOps, ELM).
• Experience performing work in a structured Agile or Scrum environment.
• Demonstrated ability to lead and coach within a matrixed environment.
• Strong experience working with public sector clients.
• Strong analytical thinking, attention to detail, and quantitative skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Self-motivated, flexible, and capable of working both independently and collaboratively.
• A consistent record of delivering high-quality work under tight deadlines.

Responsibilities

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges.
• Lead and mentor business analyst teams in conducting detailed process analysis and system assessments.
• Analyze business operations and develop actionable recommendations for improvement.
• Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements.
• Support clients with analytical research to align policies, procedures, and business needs with configured functionality.
• Apply Agile methodology to write user stories, plan and monitor development and deployment progress, and demonstrate delivered functionality.
• Support testing and reconciliation from the functional / business process perspective.
• Deliver high-quality written reports, process documentation, and engaging client presentations.
• Work closely with project managers to ensure projects are completed on time and within budget.
• Support proposal development, client relationship management, and business development efforts.

Skills

Management consulting

Agile/Scrum

Public sector experience

Leadership/mentoring

Executive communication

Microsoft Office

Self-motivated

Attention to detail

Ability to work independently

Education

Undergraduate degree

CBAP / CSM / PMI-PBA / PMP certification

Tools

JIRA

DevOps

ELM

Job description

Crowe is seeking an experienced Lead Government Consultant to join its growing public sector practice. You will guide projects modernizing Human Capital Management and payroll systems while leading teams and delivering high-quality client outcomes.

The role requires 5–8 years in management consulting, deep HR/payroll process knowledge, and strong communication skills. We value Agile experience and a collaborative, ethical approach within a dynamic public sector environment.