Public Sector Clerical Processing Specialist

State of Connecticut - DDS Central Office; Wallingford (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness-elig.

Professional growth opportunities

Healthy work-life balance

Job summary

The State of Connecticut, Department of Developmental Services (DDS) - Central Office in Wallingford seeks a Processing Technician to support CO Medicaid Operations.

This role requires advanced clerical skills, strong communication, and the ability to manage filing, records, and office procedures in a high-volume environment. Hybrid scheduling may be requested after probation, ideal for detail-oriented professionals who collaborate well with diverse teams.

Qualifications

• Three (3) years of clerical work experience.
• One (1) year of General Experience must have involved a full range of clerical duties.
• College training may be substituted for General Experience on the basis of fifteen (15) semester hours equalling one-half year.

Responsibilities

• Performs the most complex duties related to clerical processing.
• Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations.
• Maintains office filing and indexing systems and records.
• Initiates and maintains communications with a wide variety of resources to verify information and complete transactions.
• Interprets and applies state statutes and regulations relating to processing services.
• May lead lower level clerical employees.

Skills

Office systems

Interpersonal skills

Oral and written communication

Correspondence drafting

Regulatory comprehension

Workflow organization

Record keeping

Office equipment operation

Office software

Education

College coursework or training

Tools

Microsoft Office (Excel, Word, Outlook)

filing systems

Job description

The State of Connecticut, Department of Developmental Services (DDS) - Central Office in Wallingford seeks a Processing Technician to support CO Medicaid Operations.

This role requires advanced clerical skills, strong communication, and the ability to manage filing, records, and office procedures in a high-volume environment. Hybrid scheduling may be requested after probation, ideal for detail-oriented professionals who collaborate well with diverse teams.