Public Sector AI Engagement Lead

Scale AI; Miami, Tampa (FL, FL); Presencial; USD 138 000 - 208 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive health

Dental and vision coverage

Retirement benefits

Learning and development stipend

Generous PTO

Commuter stipend

Resumo da oferta

Scale AI is hiring an Engagement Manager for the Public Sector to lead and coordinate delivery of agentic workflows for a national security customer. The role requires active TS/SCI clearance and strong client management across executive to end-user levels.

You will manage day-to-day execution, scope use cases with Scale’s engineering team, and drive a high-quality customer experience with a cross-functional group. On-site in Omaha area 4 days/week and travel ~25%.

Qualificações

• Active TS/SCI clearance required.
• 5+ years of stakeholder management or customer-facing experience delivering enterprise-scale applications.
• Strong analytics-driven problem solving.
• Excellent verbal and written communication skills.
• Willingness to be onsite with the customer in the Omaha area 4 days per week and travel at least 25% of the time.

Responsabilidades

• Manage customer relationships from executive to end user.
• Scope agentic workflow use cases with Scale’s engineering team.
• Lead a cross-functional project team to meet AI/ML objectives.
• Proactively identify customer needs and pain points to ensure success.
• Oversee onboarding and successful implementation of customer accounts.

Conhecimentos

Stakeholder management

Customer-facing experience

Program leadership

Technical fluency

Travel readiness

Formação académica

Technical degree in CS/engineering

Ferramentas

Python

SQL

Descrição da oferta de emprego

Scale AI is hiring an Engagement Manager for the Public Sector to lead and coordinate delivery of agentic workflows for a national security customer. The role requires active TS/SCI clearance and strong client management across executive to end-user levels.

You will manage day-to-day execution, scope use cases with Scale’s engineering team, and drive a high-quality customer experience with a cross-functional group. On-site in Omaha area 4 days/week and travel ~25%.