Public Safety Telecommunicator | 911 Dispatcher

National Public Safety Careers; Charleston (SC); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Job summary

National Public Safety Careers seeks a Public Safety Telecommunicator to handle emergency and nonemergency calls, verify locations, and gather critical caller details in a high-stakes public safety environment.

Successful candidates will demonstrate accurate typing, active listening, and clear communication, with required certifications depending on jurisdiction and services provided. Expect rigorous background screening and training as part of employment processes.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Required certifications depend on the services handled and jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks a Public Safety Telecommunicator to handle emergency and nonemergency calls, verify locations, and gather critical caller details in a high-stakes public safety environment.

Successful candidates will demonstrate accurate typing, active listening, and clear communication, with required certifications depending on jurisdiction and services provided. Expect rigorous background screening and training as part of employment processes.