Public Safety Dispatcher: Critical Emergency Communications

National Public Safety Careers; Covington (KY); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance resources

Professional development

Job summary

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator to support emergency response agencies. The role involves taking calls, dispatching units, and coordinating resources while applying agency procedures and maintaining caller information.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and clear communication. Training and certifications depend on the jurisdiction and assigned services.

Qualifications

• High school diploma or equivalent required; certifications depend on duties.
• Accurate typing, active listening, and clear communication essential.
• Ability to switch between tasks and maintain composure under pressure.
• Entry-level and experienced classifications may vary in qualifications and compensation.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Task switching

Education

High school diploma or equivalent

Tools

CAD

Radio systems

Telephone systems

Job description

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator to support emergency response agencies. The role involves taking calls, dispatching units, and coordinating resources while applying agency procedures and maintaining caller information.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and clear communication. Training and certifications depend on the jurisdiction and assigned services.