Public Safety Dispatcher & Telecommunicator — 24/7 Impact

National Public Safety Careers; Taft (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

National Public Safety Careers seeks qualified Public Safety Dispatchers/Telecommunicators to support the information flow between the public and emergency responders. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating resources with CAD, radio, and telephone systems.

Applicants should have a high school diploma or equivalent, strong typing, active listening, and clear communication.

Qualifications

• High school diploma or recognized equivalent.
• Accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Certifications depend on the services handled and jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.

Skills

Typing

Active listening

Clear communication

Decision-making

Multitasking

Education

High school diploma

Tools

Computer-aided dispatch (CAD)

Telephone systems

Radio systems

Job description

National Public Safety Careers seeks qualified Public Safety Dispatchers/Telecommunicators to support the information flow between the public and emergency responders. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating resources with CAD, radio, and telephone systems.

Applicants should have a high school diploma or equivalent, strong typing, active listening, and clear communication.