Public Safety Dispatcher - Emergency Telecommunicator

National Public Safety Careers; Fair Lawn (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is seeking qualified Public Safety Dispatcher / Telecommunicator to join a technology-driven team. Responsibilities include taking calls, dispatching police, fire or medical units, and coordinating with responders while following agency procedures.

Candidates should have a high school diploma or equivalent, strong typing and listening skills, clear communication, and the ability to multitask.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Responsibilities

• Process emergency and non-emergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active Listening

Clear Communication

Multitasking

Education

High School Diploma or GED

Tools

CAD systems

Telephone systems

Radio systems

Job description

National Public Safety Careers is seeking qualified Public Safety Dispatcher / Telecommunicator to join a technology-driven team. Responsibilities include taking calls, dispatching police, fire or medical units, and coordinating with responders while following agency procedures.

Candidates should have a high school diploma or equivalent, strong typing and listening skills, clear communication, and the ability to multitask.