Public Safety Support Specialist

City of Burbank, CA; Burbank (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

City of Burbank, CA seeks a non-sworn law enforcement support worker to respond to non-emergency calls, prepare reports, and assist sworn personnel. Responsibilities include evidence gathering, traffic control, and public information provision.

Must have basic public safety knowledge and be able to work evenings and weekends as needed. Minimum education is a high school diploma or equivalent with relevant experience in public-facing roles.

Qualifications

• High school graduation or equivalent with 1 year of related law enforcement/administrative support public contact experience.
• Must be able to work outside normal hours including evenings, weekends, and holidays.
• Knowledge of public safety laws, reporting procedures, and proper recordkeeping.

Responsibilities

• Respond to non-emergency calls and provide law enforcement support.
• Prepare detailed reports, gather and analyze evidence, and maintain case files.
• Issue citations for parking violations and complete vehicle impound procedures.
• Provide traffic control and assist at emergency scenes and civic events.
• Interview victims, witnesses, and other parties; provide information to the public.

Skills

Customer service

Reporting skills

Attention to detail

Education

High school diploma or equivalent

Tools

Computers

Job description

City of Burbank, CA seeks a non-sworn law enforcement support worker to respond to non-emergency calls, prepare reports, and assist sworn personnel. Responsibilities include evidence gathering, traffic control, and public information provision.

Must have basic public safety knowledge and be able to work evenings and weekends as needed. Minimum education is a high school diploma or equivalent with relevant experience in public-facing roles.