Public Facility Concierge II

City of Burbank; Burbank (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

City of Burbank seeks an individual to work directly with the public, greet visitors, answer inquiries, and promote City programs and services. The role includes handling registrations and monetary transactions, distributing equipment, and monitoring facilities to ensure rules are followed.

Applicants should be able to lift up to 20 pounds, operate standard office software, and assist with opening/closing procedures and signage setup as part of daily duties.

Qualifications

• Knowledge of customer service principles and proper English usage, spelling, grammar, and punctuation.
• Ability to multitask at a public counter and learn city rules, procedures, and equipment.
• Proficiency with computers and a variety of office software; accurate monetary transactions.

Responsibilities

• Greet the public, provide information about programs and services, and answer inquiries.
• Promote City programs and services and assist with registrations and receipts.
• Distribute and collect recreation equipment, monitor facilities, and enforce rules and safety procedures.
• Open and close buildings, set up signage, and assist with facility setup and breakdown.
• Drive on City business as required and maintain facility cleanliness and order.

Skills

Customer service

Communication

English proficiency

Multitasking

Cash handling

Education

High School diploma or equivalent

Tools

Computer software

Job description

City of Burbank seeks an individual to work directly with the public, greet visitors, answer inquiries, and promote City programs and services. The role includes handling registrations and monetary transactions, distributing equipment, and monitoring facilities to ensure rules are followed.

Applicants should be able to lift up to 20 pounds, operate standard office software, and assist with opening/closing procedures and signage setup as part of daily duties.