Emergency Communications Dispatcher

City of Burbank; Burbank (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

The City of Burbank is seeking a Communications Operator to answer 911 and non-emergency lines, dispatch police units, and maintain continuous contact with field personnel. The role requires adherence to public safety procedures and accurate record-keeping.

Candidates must have a high school diploma or equivalent, and possess typing proficiency. POST-certified course within one year of appointment is required, with valid CA driver’s license as may be required.

Qualifications

• High school diploma or equivalent required.
• Ability to type 40 net words per minute.

Responsibilities

• Answer emergency (911) and non-emergency calls.
• Dispatch units/equipment and maintain contact with field personnel.
• Maintain logs and prepare reports of Communications Center activities.

Skills

Customer service

Public safety communications

Computer skills

Education

High school diploma or equivalent

Tools

CAD system

Radio communications equipment

Job description

The City of Burbank is seeking a Communications Operator to answer 911 and non-emergency lines, dispatch police units, and maintain continuous contact with field personnel. The role requires adherence to public safety procedures and accurate record-keeping.

Candidates must have a high school diploma or equivalent, and possess typing proficiency. POST-certified course within one year of appointment is required, with valid CA driver’s license as may be required.