Public Safety Records Manager: Lead CJIS & RMS Systems

City of Palo Alto; California; On-site; USD 107,000 - 161,000; Full time

Job summary

City of Palo Alto's Police Department seeks an experienced Records Manager to lead the Police records division, reporting to the Technical Services Deputy Director. This role oversees strategic project management for technology systems, including Records Management Systems and public safety software.

The ideal candidate will manage criminal records, warrants, case-file processing, data entry, retention and disposition, and public-records requests, while guiding staff and ensuring CJIS/CLETS

Qualifications

• Experience leading public-safety records operations including criminal records and data entry.
• Ability to translate state and federal requirements into standard operating procedures.
• Experience supervising professional, hourly, and contract staff.

Responsibilities

• Plans, organizes and directs the records division work.
• Ensures CJIS/CLETS security compliance and proper information release.
• Oversees staff hiring, discipline, and performance evaluations.
• Acts as Agency Terminal Coordinator for DOJ/FBI compliance and audits.
• Develops training on new policies and procedures.
• Coordinates liaison with agencies for reporting systems and audits.

Skills

Public safety records management

CJIS/CLETS knowledge

Supervisory experience

Education

Bachelor's degree in Public Administration or related field

Tools

CJIS Security Policy

NCIC/CLETS familiarity

Job description

City of Palo Alto's Police Department seeks an experienced Records Manager to lead the Police records division, reporting to the Technical Services Deputy Director. This role oversees strategic project management for technology systems, including Records Management Systems and public safety software.

The ideal candidate will manage criminal records, warrants, case-file processing, data entry, retention and disposition, and public-records requests, while guiding staff and ensuring CJIS/CLETS