Police IT & Records Systems Administrator

City of Garland

Garland (TX)

On-site

USD 65,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Valid Class C Texas driver’s license

Microsoft Certified Professional (MCP)

Job summary

City of Garland is seeking a skilled IT professional to manage and maintain police applications and systems, acting as the primary administrator for evidence and records management systems. The role supports up to 25 police applications and collaborates with City information systems for requirement analysis, product evaluation, and ongoing technology support.

The ideal candidate holds an associate degree, with 2 years of RMS SQL reporting experience, and may have a Bachelor's in CS.

Qualifications

Associate degree or equivalent combination of education and experience.
2 years of related experience administering or running SQL reports from an RMS.

Responsibilities

Install, update, and maintain operating systems and application software as applicable.
Perform application installs and upgrades.
Install database software for OnCall Record (WebRMS).
Provide vendor with requested information gathered from end-users or IT resources.
Monitor and document changes as directed by the vendor.
Identify and correct issues with applications, systems, and network devices/resources.
Research, test, analyze, and repair routine connectivity and software issues.
Troubleshoot hardware and software problems.
Plan, implement, and maintain network data storage/retrieval system.
Onboard and offboard users and access from applications as needed.
End user support and training.