PUBLIC SAFETY INFORMATICS SPECIALIST

State of New Hampshire

New Hampshire

On-site

USD 53,000 - 71,000

Full time

5 days ago

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Benefits offered by this job

Dental plan

Flexible spending accounts

Retirement plan

Wellness program

Life insurance

Paid holidays

Job summary

The State of New Hampshire, Department of Safety, Division of Fire Standards and Training & EMS, seeks a Public Safety Informatics Specialist to coordinate data querying, extraction, integration, and analysis to support informatics workflows and evidence‑based reports.

You will provide technical expertise to local, state, and federal partners, develop dashboards and analytics, and help improve system performance while ensuring data quality and privacy.

Qualifications

Bachelor's degree and 1 year of experience or equivalent combination of 5 years of education and experience.
Fields include business, administration, data analysis, healthcare, public health, emergency management, statistics, informatics, epidemiology or program evaluation.
Valid driver's license.
Fingerprint-based background check and motor vehicle record check required.
Preferred: experience in public safety or healthcare and knowledge of Power BI, R, and relational databases.
Familiarity with ICD-10, SNOMED or RxNorm datasets is a plus.

Responsibilities

Conducts data analytics using statistical methods and designs search queries to extract and summarize data.
Develops performance metrics, dashboards, and visuals to support division operations and planning.
Identifies data quality issues and coordinates corrective actions with stakeholders.
Supports data projects and improves data quality through collection, review, and policy alignment.
Configures data collection systems, validation, and reporting to ensure data integrity.
Provides training and support on the Records Management System for staff and admins.
Present findings to stakeholders and explain regulations to facilitate statewide changes.
Ensures privacy compliance and safe handling of personal information.

Skills

Data analysis

Data querying

Statistical methods

Communication

Education

Bachelor's degree or higher in a related field

Tools

Power BI

Relational databases

Job description

State of New Hampshire Job Posting

Department of Safety

Division of Fire Standards and Training & EMS

98 Smokey Bear Blvd

Concord NH 03301

Public Safety Informatics Specialist (Program Specialist III)

Position #40700

$25.40/hour - $34.14/hour

See total compensation information at the bottom of announcement.

The State of New Hampshire, Department of Safety, Division of Fire Standards and Training & EMS has a full-time vacancy for a Public Safety Informatics Specialist (Program Specialist III), SOC Title 13-1110 MANAGEMENT ANALYSTS-2. This position has a 40 hour work week and is considered non-exempt.

Summary

Coordinate and conduct data querying, extraction, integration, and analysis to support informatics workflows and the development of evidence‑based reports, policies, procedures, regulations, and system performance enhancements within public‑safety and epidemiologic domains. Provide technical expertise and operational support to local, state, and federal partners.

YOUR EXPERIENCE COUNTS

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS

Education/Experience: Bachelor's degree and 1 year of experience OR equivalent combination of 5 years of education and experience after completion of high school. Education and experience must be in business, administration, data analysis, healthcare, public health, emergency management, statistics, informatics, epidemiology or program evaluation or related field.

License/Certification: Valid driver’s license.

Other Requirements: Must pass a fingerprint based criminal background check and motor vehicle record check in order to ensure suitability for exposure to confidential information.

Trainee Option: Not applicable.

PREFERRED QUALIFICATIONS

Experience in public safety or a healthcare field, including certification by the National Registry of EMTs or nursing or health informatics.

Thorough understanding of how data is stored, structured, and queried in relational databases and its uses in informatics

Working knowledge of Power BI, R, or other formal data query tools, including connecting to data sources, building data models, designing dashboards and visual reports.

Experience working with public safety (Fire/EMS), medical codes (ICD-10, SNOMED or RxNorm) or other large, complex operational datasets

AFTER-HIRE REQUIREMENTS: One year of in-office work required prior to eligibility to apply for partial weekly remote work schedule. Remote work location, if approved, must be located in New Hampshire.

CAREER ADVANCEMENT OPPORTUNITIES

In-Band Advancement Available: Yes No

Broad Group Level Advancement Available: Yes No

DISCLAIMERS

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

Responsibilities

Conducts data analytics using statistical methods, including designing search queries and extracting, cleaning, compiling, analyzing, and summarizing data. Presents findings through written reports, dashboards, and oral presentations to support decision‑making and operational needs.

Develops, with direction from Division leadership, performance metrics, dashboards, visualizations, key performance indicators, and analytical products that support Division operations, strategic planning, program evaluation, and the communication of complex information to both technical and non-technical audiences.

Identifies data quality issues and works with internal and external stakeholders to recommend and, after approval, implement corrective actions and process improvements.

Supports Division/Department data projects and improving data quality through collection, review, and researching data, policies, plans, and laws.

Configures, reviews, and manages data collection system validations, reports, data displays, data dictionaries, and other system functions to ensure data integrity and operational effectiveness.

Provides technical support to users and local administrators using the Division’s Records Management System to include data collection, reporting, data quality, account management (passwords and permission, etc.), user and group setup, and creating specific reports.

Develops and presents formal presentations relevant to program responsibilities, explaining data analysis findings and relevant federal and state regulations, to various stakeholders in support of facilitating changes to statewide protocols, policies or rules.

Provides telephone, virtual, and on‑site training and technical assistance on system functionality and reporting capabilities for staff, users and local administrators.

Adheres to all state and federal privacy rules related to protection of personal information, educational records, and system security.

For further information please contact Richard Cooper, Captain, at richard.l.cooper@dos.nh.gov or 603-451-8585.

TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits: https://www.das.nh.gov/hr/benefits.aspx

Other Benefits