Public Safety Dispatcher & Telecommunicator — Make an Impact

Public Safety Dispatch Network; Palo Alto (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatcher role in Republic, PA focuses on processing emergency and nonemergency requests, verifying locations, and coordinating responders. You will operate CAD, telephone, mapping, and radio systems while following agency procedures to ensure rapid, accurate information flow.

The position emphasizes accuracy, strong listening and communication skills, and the ability to manage multiple tasks in a high-stress environment, with potential shifts and overtime as needed.

Qualifications

• High school diploma or GED required; certifications vary by service and jurisdiction.
• Accurate typing, active listening, clear communication, and ability to switch between tasks are essential.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multi-tasking

Education

High school diploma or GED

Tools

CAD software

Radio systems

Job description

Public Safety Dispatcher role in Republic, PA focuses on processing emergency and nonemergency requests, verifying locations, and coordinating responders. You will operate CAD, telephone, mapping, and radio systems while following agency procedures to ensure rapid, accurate information flow.

The position emphasizes accuracy, strong listening and communication skills, and the ability to manage multiple tasks in a high-stress environment, with potential shifts and overtime as needed.