Public Safety Dispatcher & Telecommunicator — Life-Saving Impact

National Public Safety Careers; Franklin Township (PA); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance resources

Professional development

Job summary

National Public Safety Careers seeks Public Safety Dispatchers/Telecommunicators for Cashtown, PA. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating with responders.

The role requires prioritization under procedures and work across CAD, telephones, maps, and radios. Applicants typically hold a high school diploma; training varies by service and jurisdiction, with potential shift work, evenings, weekends, holidays, and overtime during

Qualifications

• Typing accuracy and speed required.
• Active listening and clear communication essential.
• Ability to switch between tasks under pressure.
• Certification requirements depend on services and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety.
• Verify incident locations and collect caller information.
• Classify and prioritize requests per procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within scope.
• Monitor unit status and relay significant updates.
• Support interagency coordination and requests for assistance.
• Maintain records and follow information-security rules.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD system

Radio communications

Job description

National Public Safety Careers seeks Public Safety Dispatchers/Telecommunicators for Cashtown, PA. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating with responders.

The role requires prioritization under procedures and work across CAD, telephones, maps, and radios. Applicants typically hold a high school diploma; training varies by service and jurisdiction, with potential shift work, evenings, weekends, holidays, and overtime during