Public Safety Dispatcher & Telecommunicator

Public Safety Dispatch Network; Glenville (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Public Safety Dispatch Network in Codorus, PA is seeking a dispatcher/telecommunicator to support public safety operations. The role involves processing emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, phones, maps, and radio systems.

Candidates should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and clear communication. Expect shift work, training, and adherence to confidentiality and safety standards.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Accurate typing, active listening, and clear communication essential.
• Ability to switch between tasks in a fast-paced environment.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or GED

Tools

Computer-aided Dispatch (CAD)

Phone systems

Radio systems

Job description

Public Safety Dispatch Network in Codorus, PA is seeking a dispatcher/telecommunicator to support public safety operations. The role involves processing emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, phones, maps, and radio systems.

Candidates should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and clear communication. Expect shift work, training, and adherence to confidentiality and safety standards.