Public Safety Dispatcher & Telecommunicator - Make an Impact

Public Safety Dispatch Network; Lake Jackson (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in the United States seeks a dedicated Dispatcher/Telecommunicator to support emergency response teams. The role involves processing requests, verifying locations, and prioritizing incidents using approved procedures.

Candidates must handle computer-aided dispatch and radio systems, maintain records, and adapt to rotating shifts, nights, weekends, holidays, and overtime as needed. Training and certifications vary by jurisdiction.

Qualifications

• High school diploma or equivalent commonly required.
• Typing, active listening, and clear communication are essential.
• Certifications depend on services handled and jurisdictional standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Decision-making under pressure

Education

High school diploma or equivalent

Tools

Computer-aided dispatch

Telephone systems

Radio systems

Job description

Public Safety Dispatch Network in the United States seeks a dedicated Dispatcher/Telecommunicator to support emergency response teams. The role involves processing requests, verifying locations, and prioritizing incidents using approved procedures.

Candidates must handle computer-aided dispatch and radio systems, maintain records, and adapt to rotating shifts, nights, weekends, holidays, and overtime as needed. Training and certifications vary by jurisdiction.