Public Safety Dispatcher: 24/7 Emergency Communications

Regional 911 Intake Solutions; Palo Alto (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave and EAP

Job summary

Regional 911 Intake Solutions in Republic, PA is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. In a combined communications environment, you will process calls, verify locations, and assign units according to established procedures.

Strong communication, quick decision making, and the ability to manage multiple incidents are essential. Applicants may have cross-training and credential requirements; ongoing training and certifications are part of the role.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Cross-training or prior dispatch experience preferred.
• Credentials may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply procedures to prioritize and route calls.
• Dispatch units according to approved response plans.
• Coordinate incidents needing multiple services.
• Monitor radio traffic and unit availability.
• Provide caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Decision making

Education

High school diploma

Tools

Public safety software

Job description

Regional 911 Intake Solutions in Republic, PA is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. In a combined communications environment, you will process calls, verify locations, and assign units according to established procedures.

Strong communication, quick decision making, and the ability to manage multiple incidents are essential. Applicants may have cross-training and credential requirements; ongoing training and certifications are part of the role.