Public Safety Dispatcher & Telecommunicator — Emergency Pro

Regional 911 Intake Solutions; Sheffield (AL); In loco; USD 36.000 - 60.000; Tempo pieno

Descrizione del lavoro

Regional 911 Intake Solutions is seeking qualified Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency response agencies in Sheffield, AL. Responsibilities include call taking, dispatch duties, and coordination of resources across police, fire, and medical services.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, clear communication, and multitasking.

Competenze

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Mansioni

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Conoscenze

Accurate typing

Active listening

Clear communication

Multitasking

Formazione

High school diploma or equivalent

Strumenti

CAD system

Telephone system

Mapping software

Radio systems

Descrizione del lavoro

Regional 911 Intake Solutions is seeking qualified Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency response agencies in Sheffield, AL. Responsibilities include call taking, dispatch duties, and coordination of resources across police, fire, and medical services.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, clear communication, and multitasking.