Emergency Communications Specialist — Public Safety Dispatcher

National Public Safety Careers; Elkmont (AL); On-site; USD 35,000 - 60,000; Full time

Job summary

National Public Safety Careers in Elkmont, AL seeks a Public Safety Dispatcher / Telecommunicator to support call taking, dispatch, and coordination across police, fire, and EMS. You will manage information flow, verify locations, and use CAD, telephones, mapping, and radio systems under agency procedures.

Applicants should have a high school diploma and demonstrate accurate typing, active listening, and clear communication; certifications vary by service and jurisdiction, with training and

Qualifications

• High school diploma or equivalent required.
• Typing, listening, and communication skills essential.
• Certifications vary by service and jurisdiction.
• Background checks and training required.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

CAD system

Radio systems

Telephone systems

Job description

National Public Safety Careers in Elkmont, AL seeks a Public Safety Dispatcher / Telecommunicator to support call taking, dispatch, and coordination across police, fire, and EMS. You will manage information flow, verify locations, and use CAD, telephones, mapping, and radio systems under agency procedures.

Applicants should have a high school diploma and demonstrate accurate typing, active listening, and clear communication; certifications vary by service and jurisdiction, with training and