Police Dispatch — Emergency Communications Specialist

Regional 911 Intake Solutions; Winfield (AL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Winfield, AL seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive and must relay accurate locations, descriptions, safety information, and timely updates.

Qualifications

• A high school diploma or recognized equivalent is commonly required for entry-level postings.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing accuracy

Radio communication

Listening skills

Geography knowledge

Education

High School Diploma or equivalent

Tools

CJIS access

Job description

Regional 911 Intake Solutions in Winfield, AL seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive and must relay accurate locations, descriptions, safety information, and timely updates.