Public Safety Dispatcher — 24/7 Emergency Communicator

Public Safety Dispatch Network; Tower Hill (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Safety Dispatcher / Telecommunicator opportunities in Tower Hill, IL. These roles support the flow of information between the public and emergency response agencies, combining communication, technology, and careful decision-making.

Duties vary by center but typically include processing requests, verifying locations, classifying incidents, and operating CAD, telephone, mapping, and radio systems. Staffing may require nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent is commonly required.
• Accurate typing, active listening, and clear communication are essential.
• Ability to switch between tasks and complete required certifications.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.

Skills

Accurate typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

CAD systems

Telephone systems

Radio systems

Mapping systems

Job description

Public Safety Dispatcher / Telecommunicator opportunities in Tower Hill, IL. These roles support the flow of information between the public and emergency response agencies, combining communication, technology, and careful decision-making.

Duties vary by center but typically include processing requests, verifying locations, classifying incidents, and operating CAD, telephone, mapping, and radio systems. Staffing may require nights, weekends, holidays, and overtime.