Emergency Communications Specialist (Public Safety)

National Public Safety Careers; Manito (IL); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Professional development

Descripción de la vacante

National Public Safety Careers is recruiting for Public Safety Dispatcher / Telecommunicator opportunities in Mason City, IL. The role combines communication, technology, and rapid decision-making to support emergency responders and the public.

Responsibilities include processing requests, verifying locations, classifying incidents, and operating CAD, telephones, mapping, and radio equipment. Training, background checks, and ongoing certifications are typical prerequisites.

Formación

• High school diploma or recognized equivalent required.
• Accurate typing, active listening, clear communication essential.
• Ability to switch between tasks and follow procedures.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Conocimientos

Accurate typing

Active listening

Clear communication

Multitasking

Educación

High school diploma

Herramientas

Computer-aided dispatch (CAD)

Telephone systems

Mapping systems

Radio systems

Descripción del empleo

National Public Safety Careers is recruiting for Public Safety Dispatcher / Telecommunicator opportunities in Mason City, IL. The role combines communication, technology, and rapid decision-making to support emergency responders and the public.

Responsibilities include processing requests, verifying locations, classifying incidents, and operating CAD, telephones, mapping, and radio equipment. Training, background checks, and ongoing certifications are typical prerequisites.