Critical Communications Dispatcher - Public Safety

National Public Safety Careers; West Frankfort (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

National Public Safety Careers is listing Public Safety Dispatcher / Telecommunicator opportunities in Mulkeytown, IL. These roles combine information flow with emergency response coordination, requiring calm decision-making, accurate typing, and strong communication across multiple platforms.

Typical duties include processing requests, verifying locations, prioritizing incidents, and operating CAD, radio, and mapping systems.

Qualifications

• High school diploma or equivalent commonly required; requirements vary by agency.
• Candidates should demonstrate accurate typing, active listening, clear communication, and multitasking ability.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using agency procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

CAD (Computer-Aided Dispatch)

Telephone systems

Mapping software

Radio systems

Job description

National Public Safety Careers is listing Public Safety Dispatcher / Telecommunicator opportunities in Mulkeytown, IL. These roles combine information flow with emergency response coordination, requiring calm decision-making, accurate typing, and strong communication across multiple platforms.

Typical duties include processing requests, verifying locations, prioritizing incidents, and operating CAD, radio, and mapping systems.