Public Safety Dispatcher & Telecommunicator — 24/7 Impact

Regional 911 Intake Solutions; Ionia (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatchers/Telecommunicators for assignment in Muir, Michigan. This role involves handling emergency and nonemergency calls, verifying locations, and coordinating with responders while following established procedures.

Candidates should have accurate typing, active listening, and clear communication. The position may require shift work, including nights, weekends, and holidays, with potential overtime.

Qualifications

• High school diploma or equivalent is commonly required.
• Accurate typing, active listening, and clear communication are essential.
• Ability to switch between tasks while following procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.

Skills

Typing speed

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatchers/Telecommunicators for assignment in Muir, Michigan. This role involves handling emergency and nonemergency calls, verifying locations, and coordinating with responders while following established procedures.

Candidates should have accurate typing, active listening, and clear communication. The position may require shift work, including nights, weekends, and holidays, with potential overtime.