Public Safety Dispatcher & Telecommunicator

Regional 911 Intake Solutions; Zuni Pueblo (NM); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions in Zuni, NM seeks a Public Safety Dispatcher/Telecommunicator to support information flow between the public and emergency response agencies. The role requires organizing incoming information, applying agency procedures, and keeping callers and responders informed.

Responsibilities include processing requests for assistance, verifying locations, classifying priorities, and operating CAD, telephones, maps, and radio systems.

Qualifications

• Accurate typing, active listening, and clear communication are essential to process information and coordinate responders.
• High school diploma or equivalent commonly required; certifications depend on jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Accurate typing

Active listening

Clear communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Zuni, NM seeks a Public Safety Dispatcher/Telecommunicator to support information flow between the public and emergency response agencies. The role requires organizing incoming information, applying agency procedures, and keeping callers and responders informed.

Responsibilities include processing requests for assistance, verifying locations, classifying priorities, and operating CAD, telephones, maps, and radio systems.