Critical Public Safety Dispatcher: Fast-Paced Ops

Regional 911 Intake Solutions; Rio Rancho (NM); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Descripción de la vacante

Regional 911 Intake Solutions is seeking a Public Safety Dispatcher in Ponderosa, NM. The role involves processing emergency and nonemergency requests, verifying locations, and coordinating response resources with dispatch systems.

The position requires accuracy, calm communication, and the ability to multitask in a fast-paced environment. Responsibilities include operating CAD, mapping, telephone and radio systems, and maintaining records while complying with information-security standards.

Formación

• High school diploma or equivalent is commonly required.
• Certifications vary by service area and jurisdiction's training standards.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Conocimientos

Typing

Active listening

Clear communication

Educación

High school diploma or equivalent

Descripción del empleo

Regional 911 Intake Solutions is seeking a Public Safety Dispatcher in Ponderosa, NM. The role involves processing emergency and nonemergency requests, verifying locations, and coordinating response resources with dispatch systems.

The position requires accuracy, calm communication, and the ability to multitask in a fast-paced environment. Responsibilities include operating CAD, mapping, telephone and radio systems, and maintaining records while complying with information-security standards.