Public Safety Dispatcher & Telecommunicator

Regional 911 Intake Solutions; St. Louis (MO); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance program

Professional development

Job summary

Regional 911 Intake Solutions in St. Louis is seeking Public Safety Dispatcher/Telecommunicator professionals to support the flow of information between the public and emergency response agencies.

You will handle call taking, dispatch, and coordination of resources across fire, police, and EMS sectors, with a focus on accuracy, rapid decision-making, and maintaining communications. The role requires typing accuracy, active listening, and clear communication, and may involve nights, weekends,

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening, and clear communication essential.
• Certifications depend on the service and jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

CAD system

Radio systems

Telephone systems

Job description

Regional 911 Intake Solutions in St. Louis is seeking Public Safety Dispatcher/Telecommunicator professionals to support the flow of information between the public and emergency response agencies.

You will handle call taking, dispatch, and coordination of resources across fire, police, and EMS sectors, with a focus on accuracy, rapid decision-making, and maintaining communications. The role requires typing accuracy, active listening, and clear communication, and may involve nights, weekends,