Public Safety Dispatcher & Telecommunicator

National Public Safety Careers; Marshalltown (IA); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance program

Professional development

Résumé du poste

National Public Safety Careers seeks Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency responders in Marshall, IA. The role involves call taking, dispatch, and coordination using CAD and radio systems.

The position emphasizes accuracy, calm under pressure, and adherence to agency procedures. Shifts may include nights and weekends; training and ongoing development are provided.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Typing accuracy, active listening, clear communication, and multitasking skills.
• Certifications depend on services handled and jurisdiction training standards.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Connaissances

Typing

Active listening

Clear communication

Multitasking

Formation

High school diploma

Outils

Computer-aided dispatch

Radio systems

Telephone systems

Description du poste

National Public Safety Careers seeks Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency responders in Marshall, IA. The role involves call taking, dispatch, and coordination using CAD and radio systems.

The position emphasizes accuracy, calm under pressure, and adherence to agency procedures. Shifts may include nights and weekends; training and ongoing development are provided.