Public Safety Dispatcher & Telecommunicator — Critical Info Pro

National Public Safety Careers; Millerton (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers seeks qualified Public Safety Dispatcher / Telecommunicator in Seymour, IA. The role focuses on handling emergency calls, confirming locations, and coordinating responders using CAD, radio, and mapping systems.

Applicants should have a high school diploma, strong typing, listening, and communication skills, and be prepared for varied shifts, including nights and weekends, with ongoing training and assessments.

Qualifications

• High school diploma or recognized equivalent required.
• Strong typing, active listening, and clear communication skills essential.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing accuracy

Active listening

Clear communication

Education

High school diploma

Tools

CAD systems

Radio systems

Mapping software

Job description

National Public Safety Careers seeks qualified Public Safety Dispatcher / Telecommunicator in Seymour, IA. The role focuses on handling emergency calls, confirming locations, and coordinating responders using CAD, radio, and mapping systems.

Applicants should have a high school diploma, strong typing, listening, and communication skills, and be prepared for varied shifts, including nights and weekends, with ongoing training and assessments.