Public Safety Dispatcher: Entry Level with Impact

City of Antioch; Antioch (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

City of Antioch in California seeks a Public Safety Dispatcher to receive, classify, and relay 9-1-1, emergency and non-emergency calls for service for the cities of Antioch and Brentwood, and to operate CAD, radio, and dispatch systems.

The role requires rapid decision making, strong communication, familiarity with RMS, CJIS, and NCIC, and the ability to work under pressure. The position offers competitive benefits and a path to join the city's police department.

Qualifications

• Knowledge of operations of public safety telecommunications and dispatch centers.
• Ability to evaluate and prioritize requests for service and dispatch personnel accordingly.
• Proficiency in radio communications and use of dispatch software.
• Strong command of English in spoken and written communication.

Responsibilities

• Receive, classify, and prioritize all incoming 9-1-1, emergency, and non-emergency calls.
• Operate CAD, radio, and other public safety telecommunications equipment.
• Dispatch police units and coordinate response with field personnel.
• Maintain unit status, access various state and national databases, and document actions.

Skills

Public safety communications

Emergency dispatch

Radio operation

English language proficiency

Tools

RMS

CJIS

NCIC

Job description

City of Antioch in California seeks a Public Safety Dispatcher to receive, classify, and relay 9-1-1, emergency and non-emergency calls for service for the cities of Antioch and Brentwood, and to operate CAD, radio, and dispatch systems.

The role requires rapid decision making, strong communication, familiarity with RMS, CJIS, and NCIC, and the ability to work under pressure. The position offers competitive benefits and a path to join the city's police department.