Lateral Public Safety Dispatcher — Advanced 9-1-1 Support

City of Benicia

Benicia (CA)

On-site

USD 85,000 - 104,000

Full time

14 days+
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Benefits offered by this job

Certificate Pay
Solo Dispatcher Pay
On-Call Pay
Shift Differential (5% and 7%)
Longevity Pay
Uniform Allowance
Vacation accrual based on service

Job summary

The City of Benicia is seeking a seasoned Public Safety Dispatcher for a lateral hire to serve in the Communications Center. You will manage 911 and routine calls, dispatch Police and Fire units, and handle critical reports with professionalism.

Requires CA P.O.S.T. eligibility, a valid California driver’s license, and demonstrated ability to perform under pressure. Join a dedicated team in Benicia and contribute to public safety operations.

Qualifications

  • High school diploma or equivalent required.
  • Must currently be employed as a public safety dispatcher in California for lateral eligibility.
  • Must meet P.O.S.T. Basic Academy Training and hold a Basic Certificate for lateral candidates.

Responsibilities

  • Operate PIN/CLETS systems and data entry as required.
  • Receive 911 and non-emergency calls for Police and Fire.
  • Determine location and priorities for action.
  • Dispatch units and monitor progress and needs of field personnel.
  • Maintain CAD/RMS records for dispatch activities.
  • Access CJIS/NCIC databases per procedures.
  • Process, route, and file reports and related paperwork.
  • Answer departmental phones and assist public with inquiries.
  • Assist walk-in citizens at front counter with requests.
  • Monitor station alarms and respond to activations.
  • Train other staff in the Communications Center as assigned.

Skills

Office methods
Radio equipment
Emergency decision-making
Radio communications
Clear communication
Typing 35 WPM
Local knowledge
Decision execution
Teamwork

Education

High school diploma or equivalent

Job description

The City of Benicia is seeking a seasoned Public Safety Dispatcher for a lateral hire to serve in the Communications Center. You will manage 911 and routine calls, dispatch Police and Fire units, and handle critical reports with professionalism.

Requires CA P.O.S.T. eligibility, a valid California driver’s license, and demonstrated ability to perform under pressure. Join a dedicated team in Benicia and contribute to public safety operations.

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