Public Safety Dispatcher II – Emergency Communications Pro

City of Berkeley; Berkeley (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

City of Berkeley is hiring a Public Safety Dispatcher II to receive 911 calls, dispatch for police and fire, and manage records. The role supports police, fire, animal control and public works in a limited capacity.

Dominant duties include call taking, records processing, and performing related information retrieval. Successful completion of the first two training components and the probation period are required, with potential PST certification. Evening and weekend work is expected.

Qualifications

• Successful completion of the City's Public Safety Dispatcher Training Program (Call Taker and Records)
• Peace Officer Standards and Training (P.O.S.T.) Dispatch certificate (if applicable)
• Willingness to work evening, night, weekend and holiday shifts

Responsibilities

• Receive 911 system emergency and non-emergency calls
• Dispatch assignments according to police and fire procedures
• Maintain records and perform related information processing for public safety functions

Skills

Emergency services experience

Two-way radio operations

Computer use

Education

High school diploma or equivalent

Job description

City of Berkeley is hiring a Public Safety Dispatcher II to receive 911 calls, dispatch for police and fire, and manage records. The role supports police, fire, animal control and public works in a limited capacity.

Dominant duties include call taking, records processing, and performing related information retrieval. Successful completion of the first two training components and the probation period are required, with potential PST certification. Evening and weekend work is expected.