Emergency Communications Dispatcher

Regional 911 Intake Solutions; Minneola (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in Ashland, KS is seeking Public Safety Dispatchers and Telecommunicators to support seamless information flow between the public and emergency responders. You will manage calls, coordinate with responders, and apply procedures under varied shifts.

The role emphasizes accurate typing, active listening, and clear communication; eligibility varies by service and jurisdiction, with required screenings and training.

Qualifications

• High school diploma or GED required or equivalent.
• Accurate typing and active listening abilities are essential.
• Ability to switch between tasks while maintaining accuracy.
• Certification requirements depend on services handled and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or GED

Tools

CAD systems

Dispatch software

Job description

Regional 911 Intake Solutions in Ashland, KS is seeking Public Safety Dispatchers and Telecommunicators to support seamless information flow between the public and emergency responders. You will manage calls, coordinate with responders, and apply procedures under varied shifts.

The role emphasizes accurate typing, active listening, and clear communication; eligibility varies by service and jurisdiction, with required screenings and training.