Public Safety Dispatcher: Critical 24/7 Operations

Regional 911 Intake Solutions; Manassa (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in Colorado operates public safety dispatch centers, providing critical support to police, fire, and EMS. This role manages call intake, dispatch operations, and information flow with responders, requiring calm decision-making and rapid information organization.

You will work in a fast-paced environment, with emphasis on accurate data collection, adherence to procedures, and continuous coordination across agencies.

Qualifications

• Typing speed and accuracy required for dispatch operations.
• Active listening and clear communication under pressure.
• Certifications depend on services and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for assistance.
• Verify incident locations and collect essential caller details.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate incident updates.
• Maintain records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Decision making

Education

High school diploma or equivalent

Tools

CAD system

Mapping software

Radio systems

Job description

Regional 911 Intake Solutions in Colorado operates public safety dispatch centers, providing critical support to police, fire, and EMS. This role manages call intake, dispatch operations, and information flow with responders, requiring calm decision-making and rapid information organization.

You will work in a fast-paced environment, with emphasis on accurate data collection, adherence to procedures, and continuous coordination across agencies.