Emergency Communications Dispatcher — Police/Fire/EMS

Regional 911 Intake Solutions; Red Cliff (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions is seeking a public safety dispatcher to handle requests involving police, fire, rescue and medical assistance from a centralized communications center in Colorado. You will verify incident details, dispatch units, and coordinate multi-agency responses, with emphasis on accurate recording and escalation when needed.

The role requires a high school diploma or equivalent, with some agencies offering cross-training and others requiring discipline-specific credentials.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma

Job description

Regional 911 Intake Solutions is seeking a public safety dispatcher to handle requests involving police, fire, rescue and medical assistance from a centralized communications center in Colorado. You will verify incident details, dispatch units, and coordinate multi-agency responses, with emphasis on accurate recording and escalation when needed.

The role requires a high school diploma or equivalent, with some agencies offering cross-training and others requiring discipline-specific credentials.