Public Safety Dispatcher: Critical 24/7 Call & Dispatch

National Public Safety Careers; Santa Clara (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is recruiting for Public Safety Dispatcher / Telecommunicator roles in Santa. These positions involve handling emergency and nonemergency requests, operating CAD and radio systems, and coordinating responders while maintaining caller information and records.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and clear communication skills; certifications vary by jurisdiction and service area.

Qualifications

• High school diploma or equivalent required; certifications vary by service and jurisdiction.
• Accurate typing, active listening and clear communication are essential.
• Ability to switch between tasks and stay organized in a fast-paced environment.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

multitasking

Education

High School Diploma or equivalent

Tools

CAD systems

Job description

National Public Safety Careers is recruiting for Public Safety Dispatcher / Telecommunicator roles in Santa. These positions involve handling emergency and nonemergency requests, operating CAD and radio systems, and coordinating responders while maintaining caller information and records.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and clear communication skills; certifications vary by jurisdiction and service area.