Public Safety Dispatcher & Telecommunicator — Critical Response Pro

National Public Safety Careers; Ferguson (IA); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Résumé du poste

National Public Safety Careers is seeking a dispatcher to handle emergency and nonemergency requests, verify locations, and classify incidents. You will operate CAD, telephone, mapping, and radio systems from a technology-equipped console, coordinating resources and monitoring unit status across shifting incidents.

Applicants should have a high school diploma or equivalent, with strong typing, listening, and communication skills.

Qualifications

• High school diploma or equivalent required; certifications vary by service.
• Accurate typing, active listening and clear communication are essential.
• Certifications depend on the services handled and jurisdiction standards.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Connaissances

Typing

Active listening

Clear communication

Multitasking

Formation

High school diploma or equivalent

Description du poste

National Public Safety Careers is seeking a dispatcher to handle emergency and nonemergency requests, verify locations, and classify incidents. You will operate CAD, telephone, mapping, and radio systems from a technology-equipped console, coordinating resources and monitoring unit status across shifting incidents.

Applicants should have a high school diploma or equivalent, with strong typing, listening, and communication skills.