Public Safety Dispatcher: 24/7 Critical Communications Pro

National Public Safety Careers; Santa Ysabel (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

National Public Safety Careers seeks qualified Public Safety Dispatchers and Telecommunicators for opportunities in Santa Ysabel, CA. These roles involve handling emergency and nonemergency requests, verifying locations, and coordinating with responders using CAD, telephones, maps, and radio systems.

Duties may require nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies. A high school diploma and strong communication skills are essential.

Qualifications

• High school diploma or recognized equivalent.
• Accurate typing and clear communication are essential.
• Ability to switch between tasks and maintain focus.
• Certifications vary by agency and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing accuracy

Active listening

Clear communication

Multitasking

Education

High school diploma

Job description

National Public Safety Careers seeks qualified Public Safety Dispatchers and Telecommunicators for opportunities in Santa Ysabel, CA. These roles involve handling emergency and nonemergency requests, verifying locations, and coordinating with responders using CAD, telephones, maps, and radio systems.

Duties may require nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies. A high school diploma and strong communication skills are essential.