Public Safety Dispatcher: 24/7 Police, Fire & EMS

Regional 911 Intake Solutions; Wise Forks (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Wise, NC is seeking dedicated Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. The role involves processing calls, verifying details, and dispatching units per established plans.

Applicants should have a high school diploma and may need specific public safety credentials. The position may require night or weekend shifts, overtime, and strict adherence to procedures to ensure public safety.

Qualifications

• Must have a high school diploma or equivalent.
• Public safety telecommunicator credentials or cross-training may be required depending on the vacancy.
• Ability to follow strict procedures and protect sensitive information.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Decision making

Calm under pressure

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Wise, NC is seeking dedicated Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. The role involves processing calls, verifying details, and dispatching units per established plans.

Applicants should have a high school diploma and may need specific public safety credentials. The position may require night or weekend shifts, overtime, and strict adherence to procedures to ensure public safety.