Emergency Communications Dispatcher (Police/Fire/EMS)

Regional 911 Intake Solutions; Pricedale (PA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS dispatchers for operations in Pricedale, PA. You will coordinate emergency responses across law enforcement, fire services, and EMS, process calls, verify details, and route units per approved response plans.

The role requires clear communication, the ability to adapt to changing priorities, and full compliance with training and authority levels. Prolonged workstation duties and multi-channel monitoring are common.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Disaster response procedures

Public safety coordination

Education

High school diploma or equivalent

Tools

Radio dispatch hardware

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS dispatchers for operations in Pricedale, PA. You will coordinate emergency responses across law enforcement, fire services, and EMS, process calls, verify details, and route units per approved response plans.

The role requires clear communication, the ability to adapt to changing priorities, and full compliance with training and authority levels. Prolonged workstation duties and multi-channel monitoring are common.