Emergency Communications Specialist

Regional 911 Intake Solutions; georgetown (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Retirement benefits

Paid leave

Employee assistance

Job summary

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers for Bart, PA. You will coordinate emergency responses across law enforcement, fire services, and EMS in a combined communications environment, processing calls and routing units per approved plans.

The role requires clear communication, ability to prioritize under pressure, and adherence to training and authority. Eligible candidates typically have a high school diploma and may need specific public safety credentials; some agencies

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Decision making

Education

High school diploma

Job description

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers for Bart, PA. You will coordinate emergency responses across law enforcement, fire services, and EMS in a combined communications environment, processing calls and routing units per approved plans.

The role requires clear communication, ability to prioritize under pressure, and adherence to training and authority. Eligible candidates typically have a high school diploma and may need specific public safety credentials; some agencies