Public Safety Communications Specialist

Public Safety Dispatch Network; St. Clairsville (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Job summary

Public Safety Dispatch Network in Yorkville, OH seeks skilled Dispatchers and Telecommunicators to join our centralized emergency communications team. You will process emergency and nonemergency requests, verify incident locations, classify priorities, and operate CAD, telephone, mapping, and radio systems to coordinate responders.

A high level of accuracy, fast typing, active listening, and clear communication are essential.

Qualifications

• High school diploma or equivalent commonly required.
• Entry-level and experienced roles may vary in qualifications and training.
• Accurate typing, active listening, clear communication, and multitasking skills are essential.
• Certifications depend on services handled and local training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

Computer-Aided Dispatch (CAD)

Telephone systems

Radio systems

Mapping software

Job description

Public Safety Dispatch Network in Yorkville, OH seeks skilled Dispatchers and Telecommunicators to join our centralized emergency communications team. You will process emergency and nonemergency requests, verify incident locations, classify priorities, and operate CAD, telephone, mapping, and radio systems to coordinate responders.

A high level of accuracy, fast typing, active listening, and clear communication are essential.